Privacy Policy
Effective Date: July 19 2025
NM Property Tax Protest (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes the types of information we collect from you, how we use it, and the choices you have regarding that information. By using our website, submitting information, or otherwise engaging with our services, you consent to the data practices described in this Privacy Policy.
What Information Do We Collect?
We collect information from you in several ways, including but not limited to:
- When you call us, submit a form, or provide information through our website
- When you correspond with us via email, SMS, or any communication channel
- When we gather publicly available data (e.g., assessor records) to help evaluate your property
Information we may collect includes:
- Name, email address, phone number, and mailing address
- Property address, parcel number, and assessed value
- Documentation you provide (e.g., tax bills, repair estimates, photos)
- Notes or correspondence from communication with you
- IP address, browser type, and other device data (collected via analytics tools)
We may also collect non-personally identifiable information automatically, including:
- Your computer’s IP address
- Operating system and browser type
- Browsing patterns on our website (via cookies and Google Analytics)
How Do We Use Your Information?
The information we collect may be used for the following purposes:
- To assess your property for a potential tax protest
- To deliver and manage services you request
- To contact you regarding your inquiry or ongoing services
- To send important updates or promotional emails
- To respond to legal obligations or comply with applicable laws
- To improve our website functionality and user experience
Consent to Communication
By providing your information, you agree and provide express written consent to be contacted by NM Property Tax Protest and its representatives via:
- Phone (including calls with autodialers, AI agents, or pre-recorded messages)
- SMS/Text messages
- Postal mail
You may opt out of marketing communications at any time by emailing [support@nmpropertytaxprotest.com] or calling [505-300-1747].
How Do We Protect Your Information?
We implement reasonable administrative, physical, and technical safeguards to protect your personal information. These include:
- Password-protected systems
- Internal access controls
- Secure cloud storage environments
We do not use overseas call centers or outsource your data to non-U.S. personnel.
Despite our best efforts, no method of data transmission or storage is completely secure. By using our services, you acknowledge this risk.
Do We Disclose Information to Outside Parties?
We do not sell or rent your personally identifiable information.
We may share your information with trusted third parties only as necessary to:
- Deliver our services (e.g., county filings, document submission tools)
- Fulfill legal or regulatory requirements
- Improve our services via secure analytics tools
- Comply with legal investigations, subpoenas, or court orders
All third parties with whom we share information are required to maintain the confidentiality and security of your data.
Third-Party Links and Services
Our website may include links to third-party websites or tools. These are provided for convenience only. We are not responsible for the privacy practices or content of third-party sites. Your use of those sites is at your own risk and subject to their terms and privacy policies.
Third-Party Tools, Analytics & Remarketing
We use third-party tools such as:
- Google Analytics to track non-identifiable visitor behavior
- Facebook and Google advertising pixels for remarketing
These tools may collect cookies and browsing data to help us better serve you and deliver relevant content across platforms.
Remarketing Notice: You may see NM Property Tax Protest ads on other websites after visiting ours. These ads are powered by third-party vendors like Google or Facebook, using cookies to deliver targeted advertising. You can opt out of Google’s use of cookies at adssettings.google.com.
Children’s Online Privacy
We do not knowingly collect or store any personal information from children under 13 years of age. Our website and services are not intended for children.
Property and Financial Information
As part of providing our services, we may request or collect:
- Assessor records
- Previous appraisals
- Tax bills or valuation notices
- Repair estimates or receipts
- Mortgage balance (if relevant)
This information is used strictly for evaluating and preparing your property tax protest. We do not share or use it for any unrelated purpose.
Data Transfers in Business Transactions
In the event NM Property Tax Protest is acquired by, merged with, or transferred to another entity, your information may be part of that transaction. You will be notified via email or prominent notice on our website before any such change occurs.
Online Policy Scope
This policy applies only to information collected through our website, forms, or communication channels. It does not apply to information collected offline, via in-person meetings, or through county agencies.
Changes to This Privacy Policy
We may update this policy periodically. When we do, we will update the “Effective Date” at the top of this page. Continued use of our website or services after changes have been posted constitutes your acceptance of the revised policy.
We recommend reviewing this page regularly to stay informed about our data practices.
Contact Us
If you have questions about these Terms, please contact:
NM Property Tax Protest
9001 Beverly Hills Ave NE
Albuquerque NM 87122
Phone: 505-300-1747
Email: support@nmpropertytaxprotest.com
